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OASIS® Floral Products Service Level Agreement
Order Cut off Times
In order to hit the aligned delivery timeline all orders must be sent within the below hours:
Delivery Terms |
Monday-Thursday |
Friday |
Note |
UK Mainland |
Until 3pm |
All Orders are to be sent before 2pm for processing |
All Weekend orders will be processed the following Monday All evening orders are processed the next working day |
Northern Ireland |
Until 3pm |
||
Republic of Ireland |
Until 3pm |
||
Offshore Islands |
Until 3pm |
The cut off time for placing your order is 3pm, orders placed after this time will be processed the following working day.
The minimum order carriage paid value is £750.00 ex VAT.
Carriage paid delivery is our standard service where orders can be delivered anytime between the hours of 8.00am and 6.00pm.
If you require an AM/PM specific time we can arrange this for you, there is a charge of £5.00 per order, which we will absorb.
Additions can be made until the 3pm on the day that your main order was placed. Please consolidate your additions and place them with us in one transaction.
For orders that do not meet the minimum order value, please refer to the following chart.
Delivery Terms |
Standard delivery times |
Standard delivery costs* |
|
UK Mainland |
3 working days |
£50.00 per order |
|
Northern Ireland |
6 working days |
||
Republic of Ireland |
6 working days |
||
Offshore Islands |
6 working days |
*Orders will be delivered between 8:00am until 6:00pm.
Urgent Carton Orders
We are also able to send out a maximum of 5 cartons via our urgent carton service.
Cut off time for placing orders is 11am.
Deliveries are charged at: -
£10.00 per order, UK, next working day delivery.
£12.50 per order, Northern Ireland, 2 working day delivery
£15.00 per order, Southern Ireland and Highlands, 2 – 3 working day delivery
We offer additional delivery options which are charged at the following rates.
Pre 12pm, UK only, additional £3.00 per carton
Saturday delivery, UK only, additional £10.00 per carton.
All of our OASIS® Floral Products terms and conditions can be found on our website, please speak with your account manager if you need any additional information.
As an OASIS® Floral Products wholesaler you benefit from our value proposition and our added value service: